Delivering on-site promotions at the perfect moment to drive conversions
+9%
Conversion rate uplift from abandoning visitors
+15%
Increase in average order value
Challenge
HMV is a leading specialist retailer of music, film, games and technology products. Relaunching its online store in 2014 after two years offline, last year it overtook Amazon to become the largest retailer of physical music in the UK. With entertainment retail
Yieldify’s Solution
Yieldify helped HMV engage its website visitors at the perfect moment with two goals in mind: optimize conversion rates and increase average order value. Yieldify launched campaigns aimed at highlighting unique selling points and products.
A powerful USP for HMV is its low delivery threshold, far lower than that of other big competitors in entertainment retail. Yieldify launched campaigns that highlighted this key differentiator, to increase conversions and order value.
A product category HMV sought to highlight was their exclusive range of Steelbooks – collectible packaging for home entertainment media. Yieldify identified visitors who would be interested in these products based on their onsite behaviour and encouraged them to explore these promotions.
Result
To highlight HMV’s delivery proposition an overlay offering free delivery on orders over
To showcase the Steelbooks products, Yieldify targeted visitors exiting after browsing the film and TV web pages with an overlay. Visitors who interacted with this overlay were then fast-tracked to the Steelbooks pages, driving a conversion rate uplift of +9.73%
Overall, Yieldify drove a +9% uplift in conversion rate for HMV, and increased average order value by +15% versus. before using Yieldify.
Results
+9%
Conversion rate uplift from abandoning visitors
+15%
Increase in average order value
“Great enthusiastic people and excellent product.”
