Travel Breakfast: How We Book Now

London | Sep 18, 2019

About the event

Just like no two vacations are the same, no two customer journeys are the same. So in order to better understand how, where, when and why consumers book travel now, we surveyed 1000+ of them to find out.

Interested in joining us live for more insights into the report’s findings?

Join us on Wednesday, September 18th at the Century Club Rooftop in Soho as we discuss booking behaviour, and how much it differs across different key segments, with travel thought leaders.

Featuring speakers from Saga Holidays, and StudentUniverse, we’ll bring together 40 other top-tier travel brands and share expertise over breakfast, tea, coffee, and non-awkward networking.

Tickets are FREE but limited, so grab your seat fast!

Please note that this event is open to attendees from travel brands only. Agencies and other tech providers should contact us directly at

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What’s the agenda?

08:00 Guests arrival & breakfast

08:30 Welcome remarks

08:35 How We Book Now: Understanding the Online Behaviors of Today’s Traveler

Hannah Stewart, VP Global Marketing at Yieldify and Mark Murray, Head of Travel at Yieldify

09:00 Fireside chat with StudentUniverse: Unlocking Loyalty with Customer Journey Optimization

Sam Willan, General Manager at StudentUniverse and Alex Martinsmith, Senior Campaign Analyst at Yieldify

09:20 Coffee break

09:40 Customer Journey Analysis: From Data to Insights

Rishi Vaja, Data Analyst at Yieldify and Digby Fordham, Partnerships Director at Yieldify

10:00 Panel Session: How We Book Now: The Marketers Perspective

Romain Sestier, VP Product & Services at Yieldify, Claire Harper-Smith, Marketing Manager – Customer Experience at Saga Holidays, Guy Proddow, Director and Co-founder of

11:00 Back to the office!

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